Last updated: October 2026
1. About Vector By Hand
Vector By Hand provides manual vector tracing, logo redraw, raster-to-vector conversion, vector illustration and production artwork services through vectorbyhand.com. For inquiries about this Privacy Policy or personal information, email info@vectorbyhand.com. The business describes its location as Punjab, Pakistan.
2. Information We Collect
When you request a quotation or order a service, we may receive your name, business name, email address, optional phone number, project instructions, preferred delivery dates and communications with our team.
We may receive uploaded logos, images, scans, source files, brand references, proofs, revision comments and related file metadata. We may also process order and invoice details and payment confirmations.
When you browse the website, technical information may be handled by the website or its hosting and security services, such as IP address, device/browser information, server logs and cookies. The specific technologies active on the website determine what is collected. Please avoid uploading sensitive personal information unless needed for a specifically agreed project.
3. Why We Use Information
We use information to respond to inquiries, review artwork, prepare quotations, perform agreed vector artwork services, deliver files, resolve support requests, administer transactions, secure the website and comply with legal obligations.
Where EU or UK privacy rules apply, relevant legal bases can include steps toward a contract, performance of a contract, legitimate interests such as fraud prevention and customer support, legal obligations, and consent when required for optional marketing or non-essential tracking. The appropriate legal basis depends on the activity.
4. Artwork, Client Rights and Confidentiality
You are responsible for having permission to share artwork submitted for a project. We use project material to evaluate and perform the services requested. We do not treat possession of an uploaded file as proof that a client owns third-party copyrights or trademarks.
Use of client artwork in a public portfolio, advertisement or social media post is subject to the client’s authorization or another legally valid basis. Separate written confidentiality agreements may apply to particular projects.
5. Who May Receive Information
Information may be made available to personnel and service providers involved in website operations, communications, hosting, file storage, project fulfillment, payment processing, invoicing, security or legal support, to the extent needed for the relevant purpose. A third-party provider may apply its own privacy terms when you interact with its services.
Information may be disclosed to a competent authority if required by applicable law or a lawful order.
6. International Processing
Vector By Hand serves clients internationally and operates from Pakistan. Personal information may be transferred to, stored in or accessed from countries other than your own depending on the service providers and project workflow.
Where data-transfer laws require safeguards, appropriate legal mechanisms must be applied.
7. How Long Information Is Kept
We retain inquiries, project files, transactional information and communications for periods reasonably necessary to fulfill the requested services, maintain records, resolve disputes, support clients and meet applicable legal obligations.
Different categories may require different periods.
You may contact info@vectorbyhand.com to ask about the retention or deletion of a particular project file. Deletion requests may be limited by active orders, backup cycles, legal duties or legitimate recordkeeping needs.
8. Cookies and Similar Technologies
The website may use technologies needed for core functionality and security. Optional analytics, advertising cookies or tracking pixels, if enabled, should be disclosed in the website’s cookie settings or notice. Where consent is required, non-essential tracking should remain inactive until valid consent is obtained. You can also adjust cookies through your browser.
9. Marketing Messages
If you subscribe to marketing communications, we may send service updates and promotions only as permitted by applicable law. You may request removal from promotional messages by contacting info@vectorbyhand.com or using any unsubscribe option provided. Essential messages about your inquiry or order may still be sent.
10. Your Data Protection Rights
Depending on your location and the rules that apply, you may have rights to access, correct, erase, restrict, transfer or object to processing of personal information, and to withdraw consent. Some jurisdictions provide additional rights concerning targeted advertising or certain disclosures.
Send requests to info@vectorbyhand.com. We may seek reasonable verification before responding and may decline or limit a request where an applicable legal exception permits or requires it. You may also have a right to contact your local data-protection authority.
11. Data Security
We aim to protect client information with proportionate access and website-security measures. However, no online system or transfer method can be guaranteed completely secure. Do not send passwords, government identification numbers or unrelated sensitive records with an artwork request.
12. Children and External Links
Our services are intended for business and other users legally able to request them; the website is not directed at children. If you believe a child has submitted personal information, please contact us.
The site may link to external websites, marketplaces, payment providers or social platforms. Their privacy notices govern their independent processing.
13. Updates and Contact
We may revise this Privacy Policy when services, technologies or legal requirements change. Updated wording will be posted on this page, with any further notice required by applicable law. Privacy inquiries: info@vectorbyhand.com. Website: https://vectorbyhand.com. Business location: Punjab, Pakistan.